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General Description
This position is responsible to manage a Logistics Operations team to achieve industry best practice and match or exceed customer requirements in the most cost effective manner.
基本描述
該職位負責管理物流運營團隊，旨在達到行業一流水平，并以最具成本效益的方式滿足乃至超越客戶要求


Specific Accountabilities
1. Oversee warehouse inbound and outbound operation, picking, pre-packing, WO kitting, LH management, WO return and tooling.
2. Strategically manage shipping / receiving area (warehouse) in compliance with company’s policies and vision.
3. Co-work with clients to ensure the operation is running safely and secured under company policy.
4. Initiate, coordinate and enforce optimal operational policies and SOPs.
5. Manage stock control and reconcile with Oracle data system.
6. Analyse relevant reports and data indicators, problem shooting, provide solutions to meet customers satisfaction.
7. Review business process and initiate by giving suggestions to drive for continuous warehouse improvement and warehouse efficiency
8. Deal with planning, administration and general management issues of warehouse team which include the day-to-day supervision of staff, and overseeing work organized by all sites supervisors.
9. Recruit, train the staffs including supervisors, leaders and operators to meet the company requirements.
10. Receive feedback and monitor the quality of services provided.
11. Handling communication with internal departments and external suppliers.
12. Perform any special duties / projects as assigned by the management.
具體職責
1. 全面負責關鍵客戶的所有持續改進項目。
2. 全權制定并管理針對關鍵客戶的不動產策略。
3. 高效推進改進項目，確保其具備可操作性并獲得關鍵客戶認可。
4. 在提議改進項目與不動產策略時，展現出專業的商業洞察力。
5. 為關鍵客戶制定詳細的項目計劃。
6. 密切監控/追蹤項目時間表與總體預算，確保符合既定目標。
7. 與關鍵客戶緊密合作，將需求傳達給內部相關方并獲得最終確認。
8. 與內部相關方緊密協作，確保達到乃至超越關鍵客戶的期望。
9. 監督所有與項目相關的決策，必要時向運營主管上報。
10. 作為內部主要聯絡人，負責就項目范圍、規劃、進度、時間安排及商務條款等事宜進行溝通。

Skills Required
1. Computer literate including WMS
2. Excellent command of written and spoken of English and Mandarin
3. Extensive knowledge and understanding of logistics operations and account management
4. Innovative, assertive, customer-oriented and analytical
5. Possess core competences including leadership, managing change, target and result focus, entrepreneurial responsibility and team steering
6. Self-motivated, can work under pressure
技能要求
1. 熟練操作電腦及倉儲管理系統。
2. 具備出色的英語和普通話書面及口語表達能力。
3. 擁有深厚的物流運營及客戶管理專業知識與理解。
4. 富有創新精神、行事果斷、以客戶為導向且具備分析能力。
5. 掌握核心勝任力，包括領導力、變革管理、目標與結果導向、創業家精神及團隊引領能力。
6. 積極主動，能夠在壓力下工作。


Experience and Qualifications
1. Bachelor or equivalent, preferably in Logistics Management.
2. Minimum 8 years relevant experience in supply chain management, with 5 years’ experience in managerial position
3. Manpower management, analytical and project management skills are required
經驗與資歷
1. 擁有學士或同等學歷，物流管理專業優先。
2. 至少8年供應鏈管理相關經驗，其中包含5年管理崗位經驗。
3. 具備人員管理、數據分析及項目管理能力。


Core Competences
1. Leadership
2. Team steering
3. Judgment / problem solving / analytical skills
4. Managing change
5. Relationship building
經驗與資歷
1. 領導力
2. 團隊引領
3. 判斷力 / 解決問題 / 分析能力
4. 變革管理
5. 關系建立